Refund Policy

Refund Policy 1. Membership Fees Monthly membership fees are charged on a recurring basis. The following refund terms apply: (a) Cancellation within 48 hours of the first charge: a full refund is provided if no sessions have been held and the Member has not accessed curriculum content beyond the free introductory practice. (b) Cancellation after 48 hours or after sessions have been held: no refund is provided for the current billing period. The Member retains access through the end of the paid period. (c) Disputed charges or technical billing errors: the School will review and, where a billing error is confirmed, issue a correction within 10 working days. 2. Assessment Interview The fee for the Assessment Interview ($500 USD) is non-refundable once the session has been confirmed and scheduled. If the School cancels or cannot fulfil the session, the full fee is refunded within 10 working days. 3. Integration Pause Membership pauses of up to one calendar month per year are provided at no charge under the integration pause policy. The pause must be scheduled in advance. Fees already charged before a pause takes effect are not refunded. 4. Exceptional Circumstances In cases of serious illness, family emergency, or other significant circumstances, the School may, at its discretion, offer a credit or extended pause beyond the standard policy. Contact hello@info-yoga.com to discuss your situation. 5. Session Rescheduling, Missed Sessions, and Cancellation The policy for rescheduling an upcoming session, or for a session you are unable to attend, has not yet been finalised. Until it is, please discuss timing directly with your assigned master. Cancellation of your membership itself is governed by the Cancellation clause of the Public Offer Agreement (Section 8); this Refund Policy governs only whether fees already charged are returned. 6. Contact For refund requests or questions, contact hello@info-yoga.com with your enrollment email and the nature of your request.